Commercial Client Services
Once you’re a client, you can expect the following items as part of our client services.
Account Services
  • Billing Allocations
  • Certificates Issued/Auto ID Cards within 24 hours
  • Designated Account Manager/Team with Industry specific expertise
  • Endorsements
  • Equipment Changes
  • Policy changes (e.g. equipment, vehicles)
  • Review Certificates
  • Update Certificates, Drivers, SOV, Bl Worksheet
  • Audit Preparation Package
  • Carrier Rep Introductions
  • Risk Assessment – In depth Coverage Analysis of current policies
  • Quarterly Planning Meeting
  • Policy Delivery
  • Carrier Rep Introductions
  • Mid-Year Review (Payroll & GL Projections)
  • Summary of Insurance Review
  • Contract Review
  • Coverage questions
  • Annual Marketing Strategy
  • Annual Premium comparisons
  • Loss Sensitivity Analysis
Claims Advocacy
  • Loss ratios/loss runs
  • Welcome email w/ all claim forms
  • Quarterly Claims Review
  • Property Insurance Replacement Valuations
  • Experience Mod Analysis / Projections
  • Modmaster – in depth analysis of experience mod
  • Reduction reports
  • Return to Work Program Management

In 2022, our Claims Advocacy and Reserve Verifications lowered claim reserves by over $3,000,000 resulting in over $1,000,000 in premium saved due to decreases in client’s experience modification factor. This past year, BHC had a 96% retention rate of satisfied clients.

Safety and Loss Control
  • Safety Handbook Review
  • Evaluate Formal Return to Work Program
  • Evaluate Pre-Employment Screening Process
  • Review Safety Program
  • Safety Trainings and Materials
  • OnSite Loss Control Visit