CSR Assistant

The Position

We are looking for full time CSR Assistants for both the Commercial and the Benefits Divisions.

• Commercial Division: CSR Assistant will work with our Customer Service Representatives to process daily workflow, including policies, endorsements, audits, invoicing, and correspondence.

• Benefits Division: CSR Assistant will work with our Customer Service Representatives, Account Managers, and Client Service Representatives to process daily workflow, assist with creating proposals and presentation packets, and manage customer data.

The Benefits

• Medical/Dental/Vision

• Profit Sharing

• Life and Disability Insurance

• Vacation & Personal Time

• 7.5 Hour Work Days

Requirements

• High school diploma or equivalent degree, and prefer at least one year of experience in customer service
• Demonstrates positive communication skills necessary to communicate with clients, carriers and prospects with respect and integrity.
• Ability to perform multiple tasks in complex working environment accurately and efficiently.
• Strong organizational skills, high attention to detail, responsive and self-motivated
• Good clerical and computer skills are required
• Intermediate knowledge of Microsoft Word and Excel preferred, basic working knowledge required.
• Working knowledge of Power Point a plus.
• Team player and task oriented
• Insurance experience preferred but not required
• Bilingual a plus

Why Should You Apply?

• Very Competitive Benefits Package

• Excellent growth and advancement opportunities

• Bonus Opportunities

• Team Building Events & Social Functions

• 37.5 Hour Work Weeks

Location
Fort Smith, AR

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